Education Operations Coordinator

Museum of the City of New York

Organization Description: 
The Museum of the City of New York celebrates and interprets the city, educating the public about its distinctive character, especially its heritage of diversity, opportunity, and perpetual transformation. Founded in 1923 as a private, nonprofit corporation, the Museum connects the past, present, and future of New York City. It serves the people of New York and visitors from around the world through exhibitions, school and public programs, publications, and collections.

Position Description:
The Education Operations Coordinator serves a key role in ensuring the Museum’s Frederick A.O. Schwarz Education Center can serve its audiences by supporting department operations and operating in a customer service role to schedule and coordinate groups for field trips and education programs. The Education Operations Coordinator will serve in an administrative capacity and will report to the Center’s Assistant Director of Education.
Entering at a pivotal moment as the Museum prepares for its centennial celebrations in 2023, the Education Operations Coordinator will fulfill the Museum’s Education and Engagement mission and contribute to the future of the city by making it possible for students to engage with the Museum’s programs, where they examine the city’s past so that they may understand the present and envision their role in shaping the future.

Job Requirements & Responsibilities:
• Schedule and process field trip groups and other education program reservations 
• Support the Assistant Director in overall operations for the department
• Support the Center’s Manager of Student Learning and Experience in daily student group management
• Act as a liaison to Museum staff in preparation for events
• Maintain and order materials for education programs 
• Participate in advancing IDEA (Inclusion, Diversity, Equity, and Access) goals and the Museum’s strategic plan through their work with colleagues across the institution and the broader visiting public and community 
• And other duties as assigned

Candidate Qualifications:
A successful candidate will have:
• Excellent communication skills in person and via phone and email
• Excellent customer service skills and comfort working with the public
• Attention to detail and outstanding organizational skills required
• Ability to be flexible in approach
• Ability and calm in meeting deadlines and high-volume turnaround time
• Experience in scheduling preferred
• Experience with the New York City Department of Education a bonus 
• The ability to manage multiple projects and concurrent deadlines 
• The desire to work in a collaborative, supportive environment

Position Type:

Union Status:

FLSA Status:

8:30am-4:30pm Monday-Friday

Salary or Compensation:

Organization or Project Website:

Application Info:
Please email your resume and cover letter to the Museum of the City of New York Attention: Human Resources Department to

To be considered, please include Education Operations Coordinator within the subject line of your email.