Program Coordinator – Education Dept.

Queens Zoo Wildlife Conservation Society

Organization Description: 
The Wildlife Conservation Society (WCS) is a global organization that envisions a world where wildlife thrives in healthy lands and seas, valued by societies that embrace and benefit from the diversity and integrity of life on earth. We actively save wildlife and wild places worldwide through science, conservation action, education, and inspiring people to value nature.
The WCS Education Department works across our five parks: Bronx Zoo, Central Park Zoo, Queens Zoo, Prospect Park Zoo, and New York Aquarium. Our mission is to inspire a diverse and inclusive movement of conservation advocates by sparking connection with animals and nature, enhancing scientific literacy through hands-on investigation, and engaging constituents in stewardship and action to conserve wildlife and wild places.
WCS is proud to be an equal opportunity employment workplace dedicated to pursuing and hiring a diverse workforce. We are committed to cultivating an inclusive work and learning environment and look for future team members who share that same value.

Position Description:
We are looking for an enthusiastic, creative, and committed individual to coordinate, develop, teach, and support educational programming for the Queens Zoo. Our programs seek to engage with diverse audiences in NYC and beyond, to build a connection with WCS in unique, creative and enduring ways, and to leverage Queens Zoo resources to support high quality STEM and nature-based learning while advancing conservation education through the lens of Discover, Inspire & Protect.

You have a deep knowledge of pedagogy and strong facilitation skills that you can incorporate into fun and educational experiences for children, adults and intergenerational audiences. You have the experience and knowledge of incorporating multiple, effective teaching strategies into programming for various audiences. 

You can develop and build on existing and new relationships, both internal and external, to expand the diversity and inclusion of program participants, staff and volunteers. You can thrive in a busy, fast-paced environment and be adept at juggling many projects at once by utilizing your strong organizational skills. 

You have project or program coordination experience. You have excellent communication and customer relations skills and are comfortable interacting with people of all ages and backgrounds. You are confident in your problem-solving skills and given appropriate tools can tactfully navigate issues regarding program expectations, logistics, and individual guest needs. You are comfortable working in both a team environment and independently. You have leadership experience and are able to directly supervise part-time staff and provide leadership and support for educators and volunteers.

Reports to:
Curator of Education

Job Requirements & Responsibilities:
• You will work closely with the Curator of Education to ensure that Queens Zoo program offerings are innovative and meaningful educational experiences that engage participants in STEM learning and conservation action.
• You will manage specific projects and programs, leading curriculum development, coordinating logistics with Events, Visitor Services and other WCS departments, tracking associated expenses, and scheduling and training staff and volunteers.
• You will coordinate with internal and external partners to plan and implement education events.
• You will support the QZ Education team by facilitating training of staff and volunteers in successful program delivery, and develop tools that ensure program quality, consistency, and efficiency.
• You will interview, hire, train and supervise part time staff and interns, and provide support and mentoring of volunteers and interns who support programs.
• You will develop and maintain relationships with identified community groups and partner organizations or schools including CASA After-school programs.
• You will assist with administrative tasks including, but not limited to, meeting with the Education Admin Team, monitoring booking systems (Convergence) and ordering materials through SAP.
• You will utilize your customer service expertise to help solve challenges that arise with programmatic elements and participants.
• You will assist with the production of educational print and digital materials, and advertising pieces to increase awareness and revenue.
• You will teach all types of programs we offer, from school programs and general audience programs to birthday parties and community events.

Candidate Qualifications:
• Bachelor’s degree in science, conservation, education or related field; Master’s degree a plus.
• At least two years of instructional experience in development and implementation of formal or informal science or nature education programs.
• Experience supervising staff or volunteers.
• Demonstrated experience working with diverse children and family audiences.
• Ability to work weekends as well as some holidays and evenings.
• Demonstrated experience in cultivating relationships with internal and external audiences, especially families. 
• Must possess a valid driver’s license. 
• Ability to lift and carry up to 25lbs
• Conversational fluency in Spanish preferred

Position Type:

Union Status:

FLSA Status:

Salary or Compensation:
$55,000 – $60,000

Application Info:
Applicants must apply on-line through