School Programs Associate (PT)

New-York Historical Society Museum & Library

Organization Description: 
Visitors experience 400 years of history through groundbreaking exhibitions, immersive films, and thought-provoking conversations among renowned historians and public figures at the New-York Historical Society, New York’s first museum. A great destination for history since 1804, the Museum and the Patricia D. Klingenstein Library convey the stories of the city and nation’s diverse populations, expanding our understanding of who we are as Americans and how we came to be.

Position Description:
The School Programs Associate provides critical administrative and logistical support to the School Programs team of the Education Division, which oversees field trips and in-school programs for students in grades K-12.

The ideal candidate will have a passion for logistics and a dedication to providing superior customer service to our partner schools. Under the supervision of the Associate Director of School Programs, the School Programs Associate will help facilitate the logistics of in-museum programs, ensuring that partner schools have a positive and successful learning experience, from initial booking through the completion of programs. Specific duties will include handling the arrival of school groups, collecting payments, communicating with teachers/schools, and coordinating school partnerships.

The School Programs Associate will serve as a back-up educator, occasionally teaching field trips in the museum on an as-needed basis. Prior experience in museum education is encouraged, but not required. Training in leading museum field trips will be provided.

The School Programs Associate must be available to work during our core field trip hours each week. Only candidates who can commit to work between the hours of 9:00 AM and 1:00 PM Tuesday-Friday will be considered.

Reports to:
Associate Director of School Programs

Job Requirements & Responsibilities:
– Oversee daily school programs logistics: greet teachers and students; direct groups to assigned educators; ensure programs are running on time.
– Ensure classroom and orientation spaces are ready for school group arrivals each day
– Manage field trip materials (pencils, worksheets, laminations, clipboards, etc.)
– Oversee logistics of classroom and orientation spaces and school programs materials.
– Coordinate daily schedule with the School Programs Coordinator and troubleshoot any potential conflicts or problems.
– Answer School Programs phone line and emails to handle basic questions and book field trips under direction of School Programs Coordinator
– Complete School Programs administrative tasks, including but not limited to: teacher reminder calls, filing, database entry, etc.
– Keep a record of daily headcount and report total numbers to Visitor Services
– Assist in coordinating school partnerships paperwork
– Assist with facilitating communication between school contacts and Educators.
– Follow up on unpaid programs.
– Provide additional administrative support, including data collection, email correspondence, and Zoom account management, as needed.
– Lead field trips on an as-needed basis;
– Represent the Museum at outside events and conferences when needed;
– Additional duties as requested.

Candidate Qualifications:
– Bachelor’s Degree in History, Art History, Education, or a related field required;
– Administrative experience;
– Must possess a willingness to be trained in museum education and New-York Historical Society’s school programs;
– Must have the ability to work Tuesday-Friday between the hours of 9:00AM and 1:00PM;
– Ability to work independently and as a member of a team;
– Prior experience teaching in a museum setting strongly preferred;
– Experience working with children;
– Must be highly organized and detail oriented;
– Excellent written and verbal communication, stand-out customer service skills;
– Excellent decision-making skills, ability to perform under pressure;
– Ability to prioritize work and meet deadlines, ability to work independently and part of a team.;
– Excellent computer skills (Familiarity with Google Suite);
– Experience with Box, ACME and/or Zoom is a plus;
– Knowledge of and/or interest in American History strongly preferred;
– Familiarity with the New York City Department of Education preferred.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee with or without accommodation, to successfully perform the essential functions of this job. This position will require the employee to lift, bend, stoop, walk, speak and stand for up to 7 hours in a day. Sedentary computer work is also required.

Position Type:

Union Status:

FLSA Status:

Salary or Compensation:
$25/hour (Educator work for the occasional field trip teaching is compensated at $30/hour.)

Organization or Project Website:

Application Info:
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